Client Background
A well-known European food manufacturer specializes in high-end biscuits and cookies, with products sold across retail and foodservice channels.
With growing market demand, the client urgently needed to upgrade their existing production line, requiring semi-automated production and increased production capacity to 500 kg/h, while ensuring compliance with EU food safety standards (EC 1935/2004).
The project required the entire process from mixing, forming, to packaging, and the equipment needed to support a multilingual (English/French) user interface.
Client Pain Points
- Productivity Bottleneck: The old equipment was inefficient, with a maximum capacity of only 250 kg/h, unable to meet the growing demand.
- Technological Lag: A lack of precise deposition molding and temperature control systems resulted in poor product consistency.
- Compliance Pressure: The existing equipment's materials did not meet EU food contact material standards.
- International Support: Technical documentation and operational training in English and French were required.
Solution
We tailored a complete semi-automatic biscuit production line for our customer, covering the entire process from mixing, forming, baking, to packaging, and providing comprehensive technical support. These include:
- Mixer: Large-capacity design, made of food-grade stainless steel, with vacuum cooling, ensuring uniform dough mixing and temperature control;
- Presser: High-precision thickness adjustment, adaptable to different product specifications, and stable and reliable operation;
- Former: Quick mold replacement, flexible production capacity adjustment, meeting diverse product production needs;
- Tunnel Oven: Multiple independent temperature control zones, energy-efficient and efficient, with excellent baking uniformity;
- Cooling System: Optimized length design allows for natural cooling, ensuring a crispy biscuit texture;
- Inspection System: Integrated intelligent inspection system effectively rejects substandard products, significantly improving product consistency;
- Automatic Packaging Machine: Supports stand-up pouch filling and nitrogen filling for freshness preservation, delivering fast packaging speeds and extending product shelf life.
Language and Technical Support
- Operation and maintenance documentation is provided in English and French.
- Instructional videos and 3D diagrams are also included to help customers quickly master the equipment.
Compliance and Service Quality
- The entire line of equipment complies with EU food safety standards and comes with CE certification and a two-year core warranty.
- Key components are covered by lifetime maintenance service, ensuring worry-free production for customers.
Delivery and Payment Methods
- Tight delivery cycles are available, with FOB Shanghai shipping possible and sea freight to the destination port available.
- Payment options are flexible, with a 30% down payment and the balance payable upon receipt of the bill of lading.
Customer Testimonials
"The supplier's professional solution solved our dual challenges of production capacity and compliance. From technical detail discussions to after-sales training, the team provided support that went beyond our expectations."
--Pierre Lambert, Production Director
Application Scenarios
This solution is suitable for biscuits, cookies, wafers, crackers, and other categories, and can accommodate special process requirements such as clean label and gluten-free options.
To learn more about equipment specifications or customize a solution, please contact our engineering team for a free consultation.
