Hard Biscuit Production Line Exported To Indonesia

Customer Case Study

An Indonesian food manufacturer (hereinafter referred to as the "client") has long focused on the baked snack market, with its hard biscuit products maintaining a stable market share across multiple regional channels.

As market demand gradually expanded, the existing production equipment began to experience capacity bottlenecks, insufficient flexibility, and high energy consumption.

In the second quarter of 2025, the client initiated a production line upgrade program, aiming to achieve scalable, stable, and energy-efficient hard biscuit production by introducing high-performance automated equipment.

Choose us

After extensive comparisons and on-site inspections, the client ultimately selected our comprehensive hard biscuit production line solution.

This solution encompasses the entire process, including feeding, mixing, calendering, forming, baking, cooling, and packaging.

With a designed output of 1,000 kilograms per hour, it is suitable for the production of hard biscuits with a variety of recipes.

Our advantages

During actual production, the advantages of our production line are primarily reflected in the following aspects:

First, high operational stability.

• The entire line adopts a modular design, and key components such as the forming molds, conveyor motors, and baking temperature control systems are all durable, reducing the risk of unplanned downtime.
• Since its commissioning, the line has achieved continuous, stable operation for over eight hours, effectively ensuring on-time delivery of customer orders daily.

Second, production flexibility has been enhanced.

• The line supports rapid mold changes and process parameter adjustments, enabling quick transitions to different shapes, thicknesses, and flavors of hard biscuits.
• Customers have reported that this feature significantly improves their responsiveness to market changes, making it particularly suitable for small-batch, high-variety orders.

Third, energy efficiency is exceptionally low.

• The baking process utilizes zoned temperature control and hot air circulation, effectively reducing heat waste.
• The drive system also utilizes high-efficiency motors, saving approximately 15% of the customer's existing equipment.

Our Services

In addition to the hardware performance, our technical support and responsive service have also been recognized by customers. During the equipment installation and commissioning phase, our team of engineers was on-site to ensure smooth integration with existing facilities.

Subsequently, a remote monitoring system provides real-time monitoring of equipment operating status, providing fault warnings and remote guidance when necessary, effectively reducing the need for on-site maintenance.

Conclusion

To date, this hard biscuit production line has been operating stably for over 12 months, producing over 2,000 tons of product with a 99.2% qualified product rate and high customer satisfaction.

This project not only helped the customer achieve both increased production capacity and quality, but also laid the foundation for future collaboration on other product lines.

Our company is committed to providing reliable, efficient, and sustainable equipment solutions for the baked goods industry, ensuring our customers' production efficiency through full-cycle technical services.