Recently, the Gelgoog team traveled to Jamaica for a biscuit project installation and commissioning trip to ensure that our customers can operate the equipment safely when using it.
In the global business arena, the cooperation and communication between Gelgoog and its customers transcend national boundaries and geographical restrictions.
After receiving the biscuits project in jamaica biscuits project installation and commissioning requirements of the biscuit project from the Jamaican customer, the Gelgoog team acted quickly.
On August 23, 2024, we held an installation and commissioning briefing meeting for the Jamaican biscuit project. The meeting was jointly attended by the project solution engineer, delivery manager, account manager and the person in charge of the on-site delivery engineer.
The Jamaican biscuit project delivery team will set off immediately, and the entire delivery cycle is expected to be 55 days.
During the meeting, the Jamaican biscuit solution engineer gave a comprehensive introduction to the project, and emphasized the key nodes and technical difficulties that need special attention during the installation and commissioning process, as well as various precautions. And answered questions raised by the person in charge of the on-site delivery engineer.
Departure: Shouldering the Mission and Full of Expectations
The team carefully prepared the necessary equipment, tools and expertise. With the trust and expectations of customers, the team members boarded the flight to Jamaica. They knew that this project was not only a technical challenge, but also an important opportunity for Gelgoog to expand its international market and demonstrate its professional strength.
The Jamaican biscuits project installation and commissioning involved a comprehensive intersection of multiple production lines, and the situation was relatively complicated. Therefore, on the way, our engineering team communicated with Jamaican customers at all times to ensure the safe implementation of the installation and commissioning of the biscuit project.
Installation and Commissioning: Professional Focus, Excellence
After officially starting the biscuits project in jamaica biscuits project installation and commissioning, the Gelgoog team showed a high degree of professionalism and dedication. They strictly followed the operating procedures, installed and commissioned the equipment step by step, and did not miss any details.
Due to multiple technical difficulties such as the uncertainty of the lifting position, the on-site delivery engineer needed to make temporary adjustments, which put forward high requirements on the adaptability and comprehensive coordination ability of the delivery team. But they relied on their rich experience and solid professional knowledge to overcome them one by one.
They maintained close communication with customers, promptly fed back problems and progress, and jointly discussed solutions. After several days of hard work, the installation and commissioning of the biscuit project has made significant progress.
Training and Communication: Collective Learning and Mutual Growth
To enable customers to autonomously manage and maintain the equipment, the Gelgoog team extends professional training services. They meticulously instruct on the equipment's operation, maintenance methods, and safety guidelines, enhancing customers' comprehension of the equipment's capabilities and features.
Throughout the training sessions, team members engage in profound dialogues with customers, exchanging insights on the industry's newest advancements and technological trends. This collaborative knowledge sharing benefits customers by elevating their technical proficiency and simultaneously sparks fresh ideas and perspectives for the Gelgoog team.
The Gelgoog team's trip to Jamaica for the biscuits project installation and commissioning was a journey full of challenges and opportunities. In the past two years, Gelgoog's delivery team has successfully completed the delivery of different production lines in many countries and accumulated rich experience.
The engineering team embodies Gelgoog's entrepreneurial ethos with dedication and expertise, earning the trust and esteem of clients through their actions and outcomes. Moving forward, Gelgoog is committed to adhering to the principle of "customer first" and aims to offer enhanced products and services to customers worldwide.